Support Policy

At Bitsnbobscorner.com, we are committed to providing exceptional customer support to ensure your shopping experience is seamless and satisfying. Please read our support policy to understand the services and assistance we offer.

Customer Support Hours

Our customer support team is available to assist you during the following hours:

  • Monday to Saturday: 9 AM to 7 PM
  • Sunday: Closed

How to Reach Us

For any inquiries, assistance, or support, you can contact us through the following methods:

Types of Support Provided

  1. Order Assistance:

    • Help with placing an order
    • Questions about your current order status
    • Modifications or cancellations of orders (subject to timing and availability)
  2. Product Information:

    • Detailed information about our grocery items
    • Availability of products
  3. Delivery Support:

    • Information on delivery schedules
    • Tracking your order
    • Addressing delivery issues such as delays or incorrect deliveries
  4. Account Support:

    • Assistance with account creation and management
    • Password recovery and account security

Response Time

  • Phone Support: Immediate assistance during support hours.
  • Email Support: We aim to respond to all emails within 24 hours during business days.

Feedback and Complaints

Your feedback is invaluable to us. If you have any suggestions, feedback, or complaints, please contact our customer service team. We are dedicated to improving our services based on your input.

Contact Us

For any further assistance, please do not hesitate to contact us:

Thank you for choosing Bitsnbobscorner.com. We are here to help and ensure your shopping experience is positive and enjoyable.

Bits n Bobs Corner

Your everyday essential shop